EIT MAINT™ is EIT Group’s maintenance management platform: QR-code or occupant-account requests, preventive and corrective work, generators and diesel, green spaces, stores, contractual indicators and client reviews — multi-client, multi-site, bilingual.
EIT MAINT™ organises the estate as clients → contracts → sites → buildings → levels → rooms → assets. Every user is automatically routed to their scope; the administrator switches contracts in one click.
A single cycle for every request, with real time-stamps, contractual deadlines and progressive validation technician → requester → client.
Scan the room QR code, web form, phone or email. Location, asset, description, date and contact are recorded.
Critical or normal: the contract’s response time starts automatically and the countdown begins.
The work order is created and assigned to the qualified technician or to the on-call rota.
Trade checklist, diagnosis, parts issued from stock, before / after photos, restart tests.
Technician 25%, requester 50%, client manager 100% — electronic signature of the sheet.
Automatic feed of the monthly KPI grid, the activity report and the asset history.
Each module manages a full part of the contract: estate, interventions, energy, logistics, performance. The administrator sees everything; each profile only sees its scope.
Interactive plan per level (GF, 1st, 2nd…), room status, attached assets, QR code per room.
Multichannel reporting, qualification, contractual countdown, progressive validation, history.
Configurable maintenance routines, annual calendar, Gantt, signed sheets, justified deferrals.
Full fleet: makes, models, ratings, hour meters, services, tests, alarms, consumption and costs.
Tank levels, alert thresholds, supply requests, delivery notes, costs.
Mowing, trimming, indoor plants, water delivery, septic emptying: scheduled visits and evidence.
Multi-store, Excel import, A/B/C classes, min / max thresholds, issues linked to work orders, client purchase approvals.
KPI grid configurable per contract, monthly score, client review in presentation mode, generated reports.
Toolbox talks, near misses, inspections, training register, PPE, days without injury.
Response times, indicator grids, stock rules and approval circuits are configured per contract and applied automatically.
Critical and normal response times configurable per contract, computed from the real receipt time, with countdown and alerts.
Indicators, weightings and thresholds defined with each client; monthly score computed continuously and one-click client review.
Coverage in days, min / max thresholds, mandatory makes, prior written approval for replacements, valuation visible or hidden from the client.
Maintenance plan, inventories with condition, initial reservations report, monthly preventive / corrective / on-call reports, generated from the data.
Working hours, covered days and on-call defined per contract; real time-stamp kept for requests received out of hours.
Intervention sheet signed by the client representative, list of replaced parts, photos, real time-stamp of every step.
Full control: settings, users, reference data.
Dispatching, planning, stock, KPIs and reporting.
My work orders for the day, checklists, parts, signature.
Stock, movements, orders, diesel and deliveries.
Intervention tracking, validations, KPIs and approvals.
Report a fault, track my requests, confirm resolution.
Hosted on app-maint.eit.group, bilingual French / English, usable on desktop, tablet and smartphone — rolled out on a new contract within days.
